Contact Drift support at email@example.com or 1-844-292-9295. We’ll help you restart your service with your old utility. In most cases, once we've helped with the transition, the utility won't start your account until the next meter reading. We'll let you know what that date will be and they should send you a notice too. Sometimes the utility will cancel an account and require you to start new service with them. We'll let you know which case applies to your account at your time of cancellation.